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What is a Bicycle Valet?
- What is a Bicycle Valet?
- It's like a coat check for bicycles - completely hassle-free and secure!
- How does it work?
- We give you a claim stub and give us the bike. After the event, you bring back the stub and we return your bike. Our service is free!
- Do I need a lock?
- We ask that you do not lock your bicycle. The site is secure and attended at all times. However we do advise that you always bring a lock with you in case you want to stop somewhere else.
- Is it safe?
- Yes. The valet is attended at all times. No one but Bicycle Valet staff are allowed inside the compound. However it's up to you to keep your ticket safe because we'll give the bike back to whoever has it.
- Can I leave my stuff with my bike?
- Yes. Because we can't inventory your accessories, we can't be responsible for them, but anything securely attached to your bike will be safe.
- How much does it cost?
- It's free to use but don't forget to let event organizers know how important the service is to you!
- What if I can't get back in time to pick up my bike?
- When you take your claim check, you're agreeing to our service terms. If you're not back to pick up your bike 30 minutes after the event has ended, we will secure your bike and you will have to come pick it up and pay the costs for its transport and storage.
- Will there be delays checking in and out?
- Depending on whether the event has an official start or end time, there may be a short line when you show up. Our valets are conscious of wait times and work hard to get your bike parked or returned to you as quickly as possible!
- How about my trailer, skates or jogging stroller?
- Yes. We'll park anything electric assisted or human powered. If it has a gas engine, you'll have to park it with the cars.
- What about my electric bicycle?
- Yes, we CAN park electric assist bikes. That means it's a real bicycle, ridden as a bicycle with electric assist, not a scooter type, even if it has the pedals on it. We're sorry for the inconvenience but it's a question of size, weight, maneuverability, and so on.
